Terms of Service

1. Agreement to Terms

By creating an account or using ApprovedPA ("Service"), you agree to these Terms of Service. If you do not agree, do not use the Service. ApprovedPA is operated by [Entity Name TBD] ("ApprovedPA," "we," "us").

2. Who May Use This Service

ApprovedPA is intended solely for use by licensed healthcare providers and their authorized administrative staff. You must be associated with a physician practice, clinic, or healthcare organization to register.

3. No Protected Health Information — Critical

ApprovedPA is not a HIPAA-covered entity and does not execute Business Associate Agreements (BAAs). The Service is designed exclusively for de-identified clinical data.

You agree that you will NOT enter any Protected Health Information (PHI) as defined by HIPAA, including but not limited to:

• Patient names or initials combined with other identifying information
• Dates of birth, admission dates, or specific visit dates
• Medical record numbers, insurance IDs, or account numbers
• Geographic identifiers smaller than state level
• Any other information that could identify a specific individual

You are solely responsible for de-identifying all information before entering it into ApprovedPA. ApprovedPA is not liable for any PHI you choose to enter in violation of these Terms.

4. Nature of the Service

ApprovedPA generates draft insurance prior authorization appeal letters using artificial intelligence. These letters are drafts only. You acknowledge that:

• All generated letters must be reviewed and verified by a licensed physician before submission
• ApprovedPA does not guarantee that any appeal will be approved
• The Service is not a substitute for clinical judgment or legal advice
• Clinical accuracy of the letter depends on the accuracy of information you provide

5. Your Account

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use.

6. Intellectual Property

Letters generated by ApprovedPA using information you provide are yours to use, edit, and submit. ApprovedPA retains rights to the underlying software, models, evidence databases, and payer-specific frameworks.

7. Disclaimers

The Service is provided "as is" without warranties of any kind. ApprovedPA does not warrant that generated letters are legally sufficient, medically accurate, or will result in appeal approval. Clinical trial data cited in letters is sourced from published literature and is provided for informational purposes.

8. Limitation of Liability

To the maximum extent permitted by law, ApprovedPA shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service, including denied appeals, regulatory actions, or decisions made based on generated content.

9. Changes to Terms

We may update these Terms at any time. Continued use of the Service after changes constitutes acceptance of the updated Terms.

10. Contact

Questions about these Terms: legal@approvedpa.com